Responding-to-“Merchandise-Not-as-Described”-Chargeback-Claims

Responding to “Merchandise Not as Described” Chargeback Claims

Taking orders online and shipping the orders to customers might sound simple, but there are challenges. Customers expect products they receive to look exactly like the website pictures, match the descriptions provided on the website and to function accordingly. Descriptive information should be clearly written so that there is no room for interpretation and any[…]